Change Management - Chris J Terrell

Knowledge Gap

Knowledge Transfer is the gap. We have plenty of tools for work and plenty of self-help solutions, and yet we have spent very little time identifying the gap. Transferring the correct knowledge to the right people is a game-changer in how Knowledge worker works.

Chris Terrell

May 17, 2022

3 min read

Professionals talk Process

"Amateurs talk strategy, professionals talk logistics" General Omar Bradley

Chris Terrell

Apr 18, 2022

2 min read

Process Debt - Being Report Wise and Process Foolish

I desperately want to point at a report or Powerpoint deck and say, "There is the problem" [MIC DROP]. Then I could send the minions to go fix the "All the Things." But that isn't how it works.

Chris Terrell

Mar 21, 2022

3 min read

A Case for Process Debt

The idea of Process Debt stemmed from constantly hearing that this or that software was terrible. Looking under the hood, you will most likely find that the software unwieldy customization made it terrible. Any customization that doesn't add value or assist the workstream increases "Process Debt."

Chris Terrell

Feb 21, 2022

3 min read

Complexity, Abstraction, and Simplicity

At their core, computers are simply a device of ones and zeros. However, all of the ones and zeros are hiding behind an abstraction. An abstraction is a layer within a system that hides complexity below. We don't think about all the hidden complexity in our world, but it is everywhere.

Chris Terrell

Jan 24, 2022

3 min read